FAQ’s

Branding

Why would I need a Brand Identity?

We all have brands that we prefer above others. Think about it. We have grown to trust these brands as what they offer is different and appealing to us. They reflect the quality of what they sell. A brand identity stands out when it is memorable and distinctive; It builds trust when it is authentic and consistent. This helps in turning potential buyers into loyal customers.

What does Branding Identity include?

Our brand identity service includes a personalized logo and its complementary resources including typography and colors. It also includes a comprehensive brand manual on how to use these resources correctly. In case you need special applications, those would have an extra cost. Before we start with the project, we analyze what kind of applications you need or if you need any at all.

Why would I need a manual? I just need a logo.

Even though a logo is the principal visual element in your brand, it is also crucial to know how to use it correctly. The manual will help you and any other person who uses your logo to understand how to apply it correctly. Any misuse of your logo may either harm your brand or prevent its full potential.

How long does it take?

It depends. Projects could range from 8 weeks to several months, depending on the type of project and amount of items being designed. Timelines are set at the beginning so you know exactly what to expect when working with us.

Web Design

What does Web Design include?

Our web design service includes a personalized website, web development in WordPress, and, in some cases, a manual.

How long does it take?

It depends. Projects can range from 8 weeks to several months and it depends mostly on the number of pages, type of design, and time it takes the client to provide the necessary information.

What do you need from me?

Before the development stage (or ideally before the design stage), we need any text and/or images needed. In case you need help with that, it will have an extra cost.

What happens after launch?

When the project is launched, we will provide you with a manual to help you make small updates on your own. These updates include text and image changes or project updates. In some cases, we could offer our maintenance service, depending on the type of project.

Payment

How much does it cost to work with you?

Quotes depend on the company and the value the project has. Rebranding for a large company with decades in business is different than branding for a new corner shop. We gather enough information from you to send a proposal. Please email us to get a quote.

Are there any payment plans?

Payments are divided into two 50%-50% parts. The first payment is due before we start the project and the second payment is due before any deliverable is given.

What is your payment method?

If you’re in Central America, payment is made via wire transfer to a BAC Credomatic account.

If you’re outside Central America, payments will be made via Payoneer.

General

What if I’m from a different country?

Design has no geographical limitations. Internet is our ally. In case we need to meet, we can either have a call or a video chat. Don’t worry, we’ll work it out!

How soon can we start?

We’re ready when you are! Hop on to our contact page and let’s get this going.

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